Privacy Policy

Privacy Policy - The Maker Heals Website & Mobile App(s)

This Privacy Policy governs the manner in which The Maker Heals collects, uses, maintains and discloses information collected from users (each, a "User") of the www.makerheals.org.au website ("Site"). This privacy policy applies to the Site, mobile app(s) and all products and services offered by The Maker Heals.
 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, user our app, join a digital health program, register on the siteplace, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site and Mobile App(s). Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, wellbeing markers and other required or optional information requested in use of our Site or Mobile App(s).

Users may visit our Website anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain related activities on the Site or Mobile App(s).

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site or Mobile App(s). Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site or Mobile App(s), such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site or Mobile App(s) may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site or Mobile App(s) may not function properly.

 

How we use collected information

The Maker Heals collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site or Mobile App(s).
  • To improve our Site or Mobile App(s)
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site or Mobile App(s) feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site or Mobile App(s).

User data in the Maker Heals Mobile App may be anonymised and aggregated with other users of the app to learn valuable insights into the impact of lifestyle habits on one's overall health and wellbeing.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site or Mobile App(s).

Sensitive and private data exchange between the Site or Mobile App(s) and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 
 

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site or Mobile App(s) from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
 

Changes to this privacy policy

The Maker Heals has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using our Site or Mobile App(s), you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site or Mobile App(s). Your continued use of our Site or Mobile App(s) following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


The Maker Heals

www.makerheals.org.au
0436 385 317
mail@madison.org.au

291 Maroondah Hwy, Narbethong VIC 3778

Last updated: 5/4/2020